TERMS AND CONDITIONS

Florex – Profit Tracker & Ads Management Platform

Service Provider:

2DIGIT d.o.o.

Gorenjska cesta 24

1234 Mengeš

Slovenia

Effective Date: January 22, 2026

Last Updated: January 22, 2026

1. INTRODUCTION AND ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,”

or “your”) and 2DIGIT d.o.o. (“Company,” “we,” “us,” or “our”), governing your access to and use of the

Florex platform, including all associated services, features, content, and applications (collectively, the

“Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be

bound by these Terms, our Privacy Policy, and any additional terms that may apply. If you do not agree to

these Terms, you must not access or use the Service.

These Terms are governed by the laws of the Republic of Slovenia and the European Union, including but

not limited to the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), the ePrivacy

Directive (2002/58/EC), and applicable Slovenian legislation.

2. DEFINITIONS

• “Service” means the Florex platform, including the web application, APIs, and all related services

for e-commerce analytics, profit tracking, and advertising management.

• “Platform Data” means data obtained from third-party platforms including but not limited to Meta

(Facebook/Instagram), Google Ads, TikTok, Shopify, WooCommerce, and other integrated services.

• “User Data” means any data, content, or information that you submit, upload, or otherwise make

available through the Service.

• “Personal Data” has the meaning given in Article 4(1) of the GDPR.

• “Processing” has the meaning given in Article 4(2) of the GDPR.

• “Third-Party Services” means services, platforms, and APIs provided by third parties that integrate

with our Service.

3. SERVICE DESCRIPTIONFlorex is a comprehensive e-commerce analytics and advertising management platform that provides the

following services:

• Profit tracking and financial analytics for e-commerce businesses

• Integration with e-commerce platforms (Shopify, WooCommerce, etc.)

• Advertising account management and optimization for Meta (Facebook/Instagram), Google Ads, and

TikTok

• AI-powered advertising optimization recommendations

• Reporting and business intelligence dashboards

• Customer and order analytics

• Inventory and product performance tracking

4. USER ELIGIBILITY AND REGISTRATION

4.1 Eligibility Requirements

To use the Service, you must: (a) be at least 18 years of age or the age of legal majority in your

jurisdiction; (b) have the legal capacity and authority to enter into these Terms; (c) be a registered

business or authorized representative of a business; and (d) not be prohibited from using the Service

under applicable laws.

4.2 Account Registration

You must provide accurate, current, and complete information during registration and maintain the

accuracy of such information. You are responsible for maintaining the confidentiality of your account

credentials and for all activities under your account. You must notify us immediately of any unauthorized

use of your account.

5. THIRD-PARTY PLATFORM INTEGRATIONS

5.1 Meta (Facebook/Instagram) Integration

Our Service integrates with Meta Platforms, Inc. (“Meta”) through the Meta Marketing API and other Meta

APIs. By connecting your Meta advertising accounts to our Service, you:

• Authorize us to access and retrieve data from your Meta advertising accounts, including campaign

data, ad performance metrics, audience insights, and billing information

• Acknowledge that your use of Meta’s services is subject to Meta’s Terms of Service and Data Policy

• Confirm that you have the necessary permissions and authority to connect Meta accounts on behalf

of your business

• Understand that we process Meta data as a data processor on your behalf, in accordance with the

GDPR

• Agree to comply with Meta’s Platform Terms and Developer Policies

• Acknowledge that we may create, modify, pause, or delete advertising campaigns on your behalf

based on optimization recommendations or your explicit instructions

5.2 Data Obtained from Meta

Through the Meta integration, we access and process the following categories of data:

• Advertising account information and settings

• Campaign, ad set, and ad performance data (impressions, clicks, conversions, spend, etc.)• Audience and targeting information

• Pixel and conversion tracking data

• Business Manager and Business Portfolio information

• Extended credit and billing information (where authorized)

• Custom audience data (where authorized)

5.3 Google Ads Integration

Our Service integrates with Google Ads through the Google Ads API. Similar terms apply to the Google

integration, and your use is additionally subject to Google’s Terms of Service and Privacy Policy.

5.4 Other Platform Integrations

The Service may integrate with additional platforms including TikTok Ads, Shopify, WooCommerce, and

other e-commerce and advertising platforms. Each integration is subject to the respective platform’s terms

of service and policies.6. DATA PROTECTION AND PRIVACY (GDPR COMPLIANCE)

6.1 Data Controller and Processor Roles

For Personal Data of end users (your customers), you remain the Data Controller, and we act as the Data

Processor processing data on your behalf pursuant to your instructions. For your own Personal Data as a

user of our Service, we act as the Data Controller.

6.2 Legal Basis for Processing

We process Personal Data based on the following legal grounds under Article 6 of the GDPR:

• Contractual necessity (Art. 6(1)(b)): Processing necessary for the performance of our contract with

you

• Legitimate interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests,

including service improvement and fraud prevention

• Consent (Art. 6(1)(a)): Where you have given explicit consent for specific processing activities

• Legal obligation (Art. 6(1)(c)): Processing necessary for compliance with legal obligations

6.3 Data Subject Rights

Under the GDPR, you have the following rights regarding your Personal Data:

• Right of access (Art. 15): Obtain confirmation of whether we process your data and access to that

data

• Right to rectification (Art. 16): Request correction of inaccurate Personal Data

• Right to erasure (Art. 17): Request deletion of your Personal Data (‘right to be forgotten’)

• Right to restriction (Art. 18): Request restriction of processing in certain circumstances

• Right to data portability (Art. 20): Receive your data in a structured, machine-readable format

• Right to object (Art. 21): Object to processing based on legitimate interests or direct marketing

• Right to withdraw consent (Art. 7): Withdraw consent at any time without affecting lawfulness of

prior processing

• Right to lodge a complaint: File a complaint with the Information Commissioner of the Republic of

Slovenia (Informacijski pooblaš■enec)

To exercise these rights, contact us at: [email protected]

6.4 Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or

as required by applicable law. Upon termination of your account, we will delete or anonymize your data

within 30 days, unless retention is required by law or for legitimate business purposes (e.g., billing records

required for tax purposes).

6.5 International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA).

We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual

Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer

mechanisms.

6.6 Data SecurityWe implement appropriate technical and organizational measures to protect Personal Data against

unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access

controls, regular security assessments, and staff training. In the event of a data breach affecting your

Personal Data, we will notify you and the relevant supervisory authority as required by the GDPR.

7. USER OBLIGATIONS AND RESPONSIBILITIES

7.1 Compliance with Laws

You agree to use the Service in compliance with all applicable laws, regulations, and third-party terms,

including but not limited to advertising laws, consumer protection laws, data protection laws (including

GDPR), and the terms of service of integrated platforms (Meta, Google, etc.).

7.2 Advertising Content

You are solely responsible for ensuring that all advertising content, campaigns, and targeting settings

managed through our Service comply with applicable advertising laws and platform policies. You represent

and warrant that your advertisements do not contain misleading, deceptive, or prohibited content.

7.3 Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws

• Infringe upon intellectual property rights or other proprietary rights

• Transmit malware, viruses, or other harmful code

• Attempt to gain unauthorized access to our systems or other users’ accounts

• Use the Service to send unsolicited communications (spam)

• Scrape, data mine, or otherwise extract data from the Service beyond authorized use

• Resell, sublicense, or transfer the Service without our prior written consent

• Use the Service to discriminate against individuals based on protected characteristics

• Circumvent or disable any security or access control features

7.4 Customer Data Responsibilities

Where you provide us with Personal Data of your customers or end users, you warrant that you have

obtained all necessary consents and legal bases for the collection and processing of such data, and that

you will provide any required privacy notices to such individuals.

8. INTELLECTUAL PROPERTY

8.1 Our Intellectual Property

The Service, including all software, algorithms, designs, text, graphics, logos, and other content (excluding

User Data), is owned by 2DIGIT d.o.o. and is protected by copyright, trademark, and other intellectual

property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the

Service for your internal business purposes during the term of your subscription.

8.2 User DataYou retain all ownership rights to your User Data. By using the Service, you grant us a non-exclusive,

worldwide license to process, store, and display your User Data solely to provide the Service to you. We

may use anonymized and aggregated data derived from User Data for statistical analysis and service

improvement.9. PAYMENT AND SUBSCRIPTION TERMS

9.1 Subscription Fees

Access to certain features of the Service requires a paid subscription. Subscription fees are as set forth on

our website and may be updated from time to time. All fees are exclusive of applicable taxes, which will be

added where required by law.

9.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. Payment is due upon invoice. We

use third-party payment processors (such as Stripe) to process payments. Your use of these payment

services is subject to their respective terms and conditions.

9.3 Refunds

Subscription fees are non-refundable except where required by applicable law or as expressly stated in

our refund policy. You may be entitled to a pro-rata refund if we materially breach these Terms and fail to

remedy the breach within 30 days of written notice.

10. TERMINATION

10.1 Termination by You

You may terminate your account at any time by providing written notice to us. Upon termination, you will

remain liable for any outstanding fees and your access to the Service will cease.

10.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, if: (a) you

breach these Terms; (b) you fail to pay applicable fees; (c) we are required to do so by law; (d) a

third-party platform (e.g., Meta, Google) revokes or restricts our API access; or (e) we discontinue the

Service.

10.3 Effects of Termination

Upon termination: (a) your license to use the Service terminates; (b) you must cease all use of the Service;

(c) we will delete your data in accordance with our data retention policy; and (d) provisions that by their

nature should survive termination will remain in effect (including intellectual property, limitation of liability,

indemnification, and dispute resolution provisions).

11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Service Availability

We strive to provide reliable and uninterrupted Service, but we do not guarantee that the Service will be

available at all times. The Service may be subject to scheduled maintenance, updates, or unplanned

outages. We will endeavor to provide reasonable notice of scheduled maintenance.

11.2 Third-Party DependenciesThe Service relies on third-party platforms and APIs (including Meta, Google, Shopify, etc.). We are not

responsible for any changes, disruptions, or limitations imposed by these third parties that may affect the

Service’s functionality.

11.3 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS”

AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR

STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO

NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE RESULTS

OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE.

11.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 2DIGIT D.O.O.,

ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT,

INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED

TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR

RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE

TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY

YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED EUROS

(€100).

These limitations do not apply to liability that cannot be limited or excluded under applicable law, including

liability for fraud, gross negligence, or willful misconduct.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 2DIGIT d.o.o., its directors, officers, employees,

agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses

(including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your

violation of these Terms; (c) your violation of any applicable law or third-party rights; (d) your User Data or

advertising content; or (e) any dispute between you and a third party relating to the Service.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Slovenia,

without regard to conflict of law principles. The United Nations Convention on Contracts for the

International Sale of Goods (CISG) shall not apply to these Terms.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved

through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiations

within thirty (30) days, either party may submit the dispute to mediation administered by a mutually agreed

mediator.

13.3 JurisdictionIf the dispute is not resolved through mediation, it shall be finally resolved by the competent courts in

Ljubljana, Slovenia. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any

court of competent jurisdiction to protect our intellectual property rights.

13.4 EU Consumer Rights

If you are a consumer in the European Union, you may also be entitled to submit a dispute to the Online

Dispute Resolution (ODR) platform provided by the European Commission:

https://ec.europa.eu/consumers/odr/. However, as our Service is primarily intended for business users,

consumer protection provisions may not apply to all users.14. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting

the updated Terms on our website and/or by sending you an email notification at least thirty (30) days

before the changes take effect. Your continued use of the Service after the effective date of the updated

Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must

stop using the Service and terminate your account.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the

entire agreement between you and 2DIGIT d.o.o. regarding the Service and supersede all prior

agreements, understandings, and representations.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions

shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the

minimum extent necessary to make it valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or

provision. Any waiver must be in writing and signed by an authorized representative of 2DIGIT d.o.o. to be

effective.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We

may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our

assets.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such

failure or delay results from circumstances beyond our reasonable control, including but not limited to

natural disasters, war, terrorism, riots, embargoes, acts of government, or failures of third-party services or

infrastructure.

15.6 Notices

All notices under these Terms shall be in writing and sent to the email address associated with your

account (for notices to you) or to [email protected] (for notices to us). Notices shall be deemed received

upon transmission if sent by email.

15.7 Language

These Terms are provided in English. If translated into any other language, the English version shall

prevail in case of any conflict or inconsistency.

16. CONTACT INFORMATIONIf you have any questions, concerns, or requests regarding these Terms or the Service, please contact us

at:

2DIGIT d.o.o.

Gorenjska cesta 24

1234 Mengeš

Slovenia

Email: [email protected]

Website: https://www.florex.io

Data Protection Inquiries:

For data protection and privacy-related inquiries, please contact: [email protected]

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By using the Florex Service, you acknowledge that you have read, understood, and agree to be bound by

these Terms and Conditions.

© 2026 2DIGIT d.o.o. All rights reserved.